Good neighbor teams

A Good Neighbor Team (GNT) is a group of 5 to 10 people from a local church or community group that partners with World Relief Sacramento (WRS) to welcome and walk alongside one refugee family for a 6 month commitment. A GNT can be partered with a refugee family that has already arrived or will be arriving to Sacramento. Teams who welcome a newly arrived family work with World Relief to support their initial resettlement and often gather furnishings and household items to set-up their apartment and welcome the newcomer family at the airport. Our goal is for each refugee that arrives to the Sacramento area to feel the warm welcome of the local church and community.



  • 6 month commitment in which at least 1 member of the team visits the family at least once per week.

  • Weekday morning availability is helpful during the family's first month in the U.S.

  • Attend monthly team meetings led by team leader to discuss the GNT experience, victories and challenges faced.

  • In person team meeting with WRS at the 3 month and 6 month mark. 


  • Form a team of 5-10 individuals and select a team leader.

  • Work with World Relief staff to determine areas of support which often include: household furnishing collection, apartment set-up, airport welcome, transportation to daytime appointments during first month (paused during COVID-19), education mentor, ESL practice, health advocate and job coach.

  • As a team, complete and sign a Good Neighbor Team Agreement outlining the areas of support.

  • Must exercise high degree of patience, understanding, flexibility and self-awareness.

  • Record and report monthly volunteer hours served via Track-It-Forward. 


Good Neighbor Team Leader

A key component of the Good Neighbor Team is a team leader. This person will be the main point of contact between World Relief and the team and will provide leadership for the overall experience. While every leader has unique strengths, it is important for a team leader to posess the following qualities.

  • Ability to help the team stay organized

  • Ability to encourage others and celebrate victories 

  • Willingness to learn alongside the team

  • Willingness to listen to others and give space for other’s process

  • A commitment to stay in relationship



  • Form a team of 5-10 individuals and select a team leader.

  • Every team member must submit a volunteer application.

  • Once the team has applied, the Team Leader should meet with the World Relief Volunteer Coordinator to go over the program in detail.

  • Schedule a required 4-hour Good Neighbor Team Training at the WRS Office or at a local church. These trainings are meant to give you an introduction into refugee resettlement, introduce our guiding volunteer principles and go over the GNT program with members of the team.

  • After attending a training and as a team, complete and sign a Good Neighbor Team Agreement outlining the areas of support.

  • After attending a training, all volunteers must complete a background check, watch Prevention of Sexual Exploitation and Abuse (PSEA) webinar, in addition to being cleared by two references.